Is There Such a Thing as Too Much Customer Service?

Scene- int. Grocery Store that shall remain nameless.

Characters:

-A frazzled Gina, hair in her unkempt bun, as she only has about a half hour to pick up a ton of groceries.

-Many too many different store employees


Gina, pushing shopping cart hurriedly, goes into fruit section.

Store Employee: HELLO, how are you?
Gina: Fine, thank you.
Store Employee: Is there anything I can help you with?
Gina: No thanks, I’m good.
Store Employee: OK, just let me know if you need anything.
Gina: OK, thanks very much.

Gina goes down snack aisle.

Store Employee: HELLO, are you finding everything ok?
Gina: Well, yes, thanks.
Store Employee: Let me know if I can be of assistance.
Gina: OK, thank you.

Gina goes down yogurt/cheese aisle.

Store Employee: HELLO, is there anything I can help you with?
Gina: (annoyed by this point) No, I’m all right, thanks.
Store Employee: Just let me know if I can help you find anything.
Gina: Thanks.

Gina goes to butter section.

Store Employee: HELLO, can I help you find something?
Gina: Nooo, I just need some butter, thanks.
Store Employee: Well, we’ve got all kinds here, Land o’Lakes, Challenge…
Gina: (cutting him short) I usually get this kind, thank you though.
Store Employee: Oh, well that one’s good too.
Gina: Yes it is, thanks.

Gina goes to bakery.

Store Employee: HELLO, are you finding everything ok?
Gina: (ripping hair out and screaming) I JUST GOT HERE! YOU DIDN’T EVEN GIVE ME A CHANCE TO LOOK AROUND! WHY WHEN I AM IN A HURRY, TEN THOUSAND OF YOU WANT TO GREET ME AND TRY TO HELP ME? IF I WANT HELP, I WILL ASK YOU!

Well, I did really want to say that last part.

Comments

Gina said…
Exactly!
12:19 PM
Piece of Work said…
I know. The days you are in a hurry, they are all over you, but when you need to find to soy pudding? No one works there.
12:30 PM
Melodee said…
Safeway. Right? Okay, maybe wrong, but Safeway does have that policy where the employees are required to be uber-helpful to the point of annoyance.
2:23 PM
Anvilcloud said…
Perhaps you are drop dead gorgeous and these are all guys who can't leave you alone? Because I never seem to have that problem.
4:36 PM
Gina said…
Har har, AC, I highly doubt it! I am not even sure my clothes matched.
8:39 PM
karla said…
Yeah, I'm with AC. I gotta shop where you are shopping because I don't even get a friendly nod where I shop. Then again, I shop at a discount grocery store, so I probably shouldn't expect much.
12:22 PM
Post a Comment

Popular posts from this blog

Onward

The end of the school year, finally! Did I tell you that my son went to public school this past year? Did I tell you that my daughter was in a regular Kinder classroom this year? Although it was nice to have them both in school, there were definitely things I was not so hip on, such as having to wake up at 5:20 every morning just to get everyone out the door on time.  And then after all the driving and dropping off, going to work. Such fun! I had forgotten the dreariness of having to complete mounds and mounds of homework (even though new research has shown that homework, especially for Kinder, is for shit).  Of constant deadlines and fundraisers and things I am supposed to volunteer for. My daughter had a good year, but was definitely not without its bumps. Her teacher, an older, highly experienced, practical woman with a Master's in Education, kept referring to my daughter as an "inclusion student."  It wasn't her name or just "student" but was...
Read more

Apples and Oranges

Perhaps some of you may have noticed, but the real estate market is beginning a tumble in prices that benefit us, prospective buyers. And we're going to wait. That is cold, cold comfort to those such as J and Py , who are attempting to sell their place as we speak. But, we're not going to wait too much longer, if that makes them feel any better. There is no sense trying to time the bottom of the market, and we have been putting off moving, oh, since Mr. P was born because of the huge runup in prices. So huge that at one point, we could barely afford to buy our own place from ourselves. We should be ok even if we sell at a lower price than we could have gotten say, two years ago. We have, however, a dilemma. We have narrowed our choices down to two cities. And we are stuck there. We just can't figure out which city is better, and they are oh-so-different. Let me give you a rundown. City 1 Older, smaller houses (in our price range) Larger lots Beach city Infrastructure...
Read more

D-A-N-G

As with all young children, for a very long time we parents rely on the old "spell the word out" trick for talking about things in front of them that we don't want them to know. Well, our time seems just about up. Hubba-hubba was trying to tell me about an upcoming event in which Santa would be making an appearance. As Mr. P is very much into Christmas this year, we knew that any mention of Santa would bring a long soliliquoy about how Santa is magic and how he makes the toys and how he has a list and on and on and on. And at that moment, we just didn't feel like hearing it. Don't judge people, don't judge. So, Hubba-hubba spelled out "S-A-N-T-A." "Hey, what did you just say?" said the five year old. "Nothing" lied replied his father. "I know what you said, Daddy! You said Santa!" Anybody know a place that sells semaphore flags?
Read more