Is There Such a Thing as Too Much Customer Service?

Scene- int. Grocery Store that shall remain nameless.

Characters:

-A frazzled Gina, hair in her unkempt bun, as she only has about a half hour to pick up a ton of groceries.

-Many too many different store employees


Gina, pushing shopping cart hurriedly, goes into fruit section.

Store Employee: HELLO, how are you?
Gina: Fine, thank you.
Store Employee: Is there anything I can help you with?
Gina: No thanks, I’m good.
Store Employee: OK, just let me know if you need anything.
Gina: OK, thanks very much.

Gina goes down snack aisle.

Store Employee: HELLO, are you finding everything ok?
Gina: Well, yes, thanks.
Store Employee: Let me know if I can be of assistance.
Gina: OK, thank you.

Gina goes down yogurt/cheese aisle.

Store Employee: HELLO, is there anything I can help you with?
Gina: (annoyed by this point) No, I’m all right, thanks.
Store Employee: Just let me know if I can help you find anything.
Gina: Thanks.

Gina goes to butter section.

Store Employee: HELLO, can I help you find something?
Gina: Nooo, I just need some butter, thanks.
Store Employee: Well, we’ve got all kinds here, Land o’Lakes, Challenge…
Gina: (cutting him short) I usually get this kind, thank you though.
Store Employee: Oh, well that one’s good too.
Gina: Yes it is, thanks.

Gina goes to bakery.

Store Employee: HELLO, are you finding everything ok?
Gina: (ripping hair out and screaming) I JUST GOT HERE! YOU DIDN’T EVEN GIVE ME A CHANCE TO LOOK AROUND! WHY WHEN I AM IN A HURRY, TEN THOUSAND OF YOU WANT TO GREET ME AND TRY TO HELP ME? IF I WANT HELP, I WILL ASK YOU!

Well, I did really want to say that last part.

Comments

Gina said…
Exactly!
12:19 PM
Piece of Work said…
I know. The days you are in a hurry, they are all over you, but when you need to find to soy pudding? No one works there.
12:30 PM
Melodee said…
Safeway. Right? Okay, maybe wrong, but Safeway does have that policy where the employees are required to be uber-helpful to the point of annoyance.
2:23 PM
Anvilcloud said…
Perhaps you are drop dead gorgeous and these are all guys who can't leave you alone? Because I never seem to have that problem.
4:36 PM
Gina said…
Har har, AC, I highly doubt it! I am not even sure my clothes matched.
8:39 PM
karla said…
Yeah, I'm with AC. I gotta shop where you are shopping because I don't even get a friendly nod where I shop. Then again, I shop at a discount grocery store, so I probably shouldn't expect much.
12:22 PM
Post a Comment

Popular posts from this blog

Onward

The end of the school year, finally! Did I tell you that my son went to public school this past year? Did I tell you that my daughter was in a regular Kinder classroom this year? Although it was nice to have them both in school, there were definitely things I was not so hip on, such as having to wake up at 5:20 every morning just to get everyone out the door on time.  And then after all the driving and dropping off, going to work. Such fun! I had forgotten the dreariness of having to complete mounds and mounds of homework (even though new research has shown that homework, especially for Kinder, is for shit).  Of constant deadlines and fundraisers and things I am supposed to volunteer for. My daughter had a good year, but was definitely not without its bumps. Her teacher, an older, highly experienced, practical woman with a Master's in Education, kept referring to my daughter as an "inclusion student."  It wasn't her name or just "student" but was
Read more

Fallen Between the Cracks

Why did I stop writing here? With the grace of 20/20 hindsight, there were a LOT of reasons. My daughter's journey would get tougher and tougher, and as I added work into the mix of raising two kids, it was one more thing I just didn't have time for. And well, that work thing.  It sure does suck a lot of free time away, doesn't it?  Even though I am still only part time. I will be honest, as much as I adored all the people on the blogosphere that were kind enough to grace me with their wit and time, I just could not keep up with the constant commenting that I felt was only fair to these wonderful people.   So instead, what did I do? I did what any self respecting coward would do. I ghosted, of course. Not that I think my absence was enough to cause people to be distressed, but I feel badly if anyone felt slighted. Even as I write this, I feel like I am being waaaay too self important.  Isn't that the whole point of a blog, though?  Nobody writes a blog that doesn't
Read more

Apples and Oranges

Perhaps some of you may have noticed, but the real estate market is beginning a tumble in prices that benefit us, prospective buyers. And we're going to wait. That is cold, cold comfort to those such as J and Py , who are attempting to sell their place as we speak. But, we're not going to wait too much longer, if that makes them feel any better. There is no sense trying to time the bottom of the market, and we have been putting off moving, oh, since Mr. P was born because of the huge runup in prices. So huge that at one point, we could barely afford to buy our own place from ourselves. We should be ok even if we sell at a lower price than we could have gotten say, two years ago. We have, however, a dilemma. We have narrowed our choices down to two cities. And we are stuck there. We just can't figure out which city is better, and they are oh-so-different. Let me give you a rundown. City 1 Older, smaller houses (in our price range) Larger lots Beach city Infrastructure
Read more