Thursday, March 16, 2006

Expert What?

So I recently made my pilgrimage to Sephora, gift card in my sweaty palms.

I walk through the doors, and I am greeted perfunctorily by a young woman who is simultaneously carrying on a conversation into her little headset.

I know exactly what I am looking for, and head right to the LORAC display. Crap, they have every mascara color except for black. As headset woman is the nearest employee, I go up to her and ask if they are out, or if they might have more. I know that with the power of the headset, she may be able to speak with the people in "the back" to double-check supplies.

Based on her reaction, that was a big mistake on my part. She looked annoyed with me, and huffily walked over, checked the same part of the display I did, and declared them to be out. Ok, I then asked about a comparable mascara, as they NEVER seem to have the black LORAC in stock whenever I go and I am getting rather sick of it. She is talking, although I am not sure to me, another employee on the floor, or her headset. Whoever she is talking to, she is starting to piss me off.

I don't know if it is because to her, I don't look like the kind of person who is going to spend over fifty bucks. I am a bit tired of being judged solely by my sweatshirt and adidas every time I walk into a higher-end store. Just because I like to dress casually and comfortably doesn't make my money any less green.

Eventually, another employee she apparently summoned arrives on scene. She sort of helps me, but not really. Since I've got her, I inquired about tinted moisturizers. She leads me to the most expensive one in the store, fifty dollars! For a freaking tinted moisturizer! Does this stuff contain micro-injections of Botox or something to be that much money? I told her that I hadn't been expecting to pay that much, and she again helps me, but not really.

I wind up discarding two of her recommendations and striking out on my own. I love makeup, and have been buying it forever. I don't need some supposed "Color Expert" as her little tag on her smock delcared, to help me with lipstick colors. Exactly what is the training for a Color Expert? Has she attended seminars? Did she go to beauty school? Or did Sephora just give her a PowerPoint presenation one day and presto! The tag!

I wound up buying Shu Uemura mascara, some beeyuutifull Chanel lipstick, and a Stila Convertible Color compact, which is cheek and lip color in one.

Why do I have the sinking feeling that I'm going to be taking back the mascara, my "expert's" pick?

10 comments:

Liz said...

I am so make-up ignorant ( I have a daughter who helps on the rare occasion I wear it), but isn't mascara one of those things you can't return, like underpants and bathing suits?

Just wondering...forgive my ignorance!

Granny said...

I own one lipstick, one pressed powder compact and a little shadow. I have no idea what you're talking about here but it sounds fascinating.

I've been reading your posts a few at a time starting at the beginning.

Thanks for the greeting and a Happy St. Pat's to you as well. It's 9:30 p.m. for both of us so we made it.

Ann

Gina said...

Liz, it used to be that you could hardly ever take back makeup, but most stores now have a generous return policy. Even Rite-Aid does, and Sephora is no exception.

Granny, I added some links just for you!

Angry Pregnant Lawyer said...

I have that exact experience every time I'm at Sephora. Even if I come from work and I'm wearing a nice suit. I think they purposely hire jackasses. Seriously. I only shop there if I have a gift certificate now. I love buying makeup (it's a luxury item I don't get that often), but the Sephora ladies have ruined the experience for me.

Angry Pregnant Lawyer said...

Oh, wanted to add:

I LOVE Stila cosmetics! I'm a sucker for cool packaging.

J said...

Please update us and let us know about the mascara! Have you ever tried Mac mascara? I usually use Lancome or Estee Lauder, and my main pet peeve is mascara that clumps up. I HATE THAT. So, let us know what the clumpage factor is on this stuff. ;)

And yeah, I've returned mascara, to Nordstrom, I think.

chichimama said...

How annoying! But I must go get me some of that two in one stuff! How cool! A harried mom's best friend I am sure!

Piece of Work said...

Next playdate will need to be at Sephora then, as I am woefully inept at purchasing make up, and I don't know how to pick a good color to save my life. You can be my own personal color expert.

WordsRock said...

Reason number three million six hundred and fifty seven I don't wear much makeup.

Suzanne

Karla said...

Ohhhhh....all so decadent! I love makeup. I have never heard of sephora. Maybe it's not in Canada?

I absolutely hate those head set things. I'm sure they are used to gossip about customers behind their backs.